Shipping Policy
At Cotton Shell, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Time
Once your order is shipped, delivery usually takes 3–7 business days, depending on your location. Delivery time may vary for remote areas.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment. We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, Email, or WhatsApp, which you can use to track your shipment.
5. Delivery Partners
We use trusted courier partners to ensure safe and timely delivery of your products.
6. Delivery Delays
Cotton Shell is not responsible for delivery delays caused by courier companies, natural events, or unforeseen circumstances. However, we will assist you in tracking your order.
7. Incorrect Address
Please ensure that your shipping address and contact details are correct. Cotton Shell will not be responsible for delays or losses due to incorrect information provided.
8. Damaged Package
If you receive a damaged package, please contact us within 24 hours of delivery with proper photos for assistance.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Cotton Shell
Phone: +91 9398003808
Email: hello.cottonshell@gmail.com
Instagram: @cottonshell.in